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STUDENT RELATIONSHIP MANAGEMENT
- Student Enquiry/Leads Module
- Student Follow-up Module (with reminders for counselors to follow-up on leads)
- Register and book a seat (for outstation students)
- Student Enrollment Module
- Student Search Module
- Documents Vault (scan and upload date of birth certificate, TC, marks cards etc)
- Track documents/signatures on application forms and alert when incomplete
- Student Transfer Module (across batches, centers)
- Student Promotion Module
- Student Termination Module
- Multiple country support (For example: same student can apply to USA as well as UK at the same time)
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PAYMENT & RECIEPT DETAILS
- Student Payment module
- Student Receipt Generation Module
- Partial Installments
- Payment Instrument Tracking Module
- Discounting Module
- Refunds Module
- Receipts generation and Printing Module
- Bank reconciliation
- Defaulters Module (reports of students who have not paid their fee)
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DECISION SUPPORT SYSTEM
- Administrative Strategic Reporting Tool across various centers and products
- Revenue reports
- Default money reports
- Variance reports
- Enquiry-Enrollment conversion reports
- Advertisement effectiveness reports
- Performance dashboard (comparing various centers and counselors)
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SECURITY OF DATA
- AAA compliant
- All passwords in the database in MD5 encrypted format only
- RBAC (role based access control) ensures access to information only on need basis
- IP locks enabled to ensure access happens only from designated computers
- User activity with their IP addresses are tracked and monitored
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COMMUNICATION COMPONENTS
- Email Module
- SMS Module
- Postal Module
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UNIVERSITY MODULE
- University Profiling
- Tier and ranking
- Tuition Fee
- Deadlines
- GRE/GMAT/IELTS (and other exams cutoffs)
- Assistantship and funding details
Program/Department profiling (ranking, cut-offs, deadlines etc)
Annual expenses
University interactions
University Documentation
Email to University as soon as a student shows interest
Courier followup (dispatched date, received date, changeover courier agents, etc)
Courier contents management/tracking
Track campusId/ studentId/ ApplicationId
Accepted application track
Rejected applications track
Re-appeal management
I20 followup with university in case of delays (for USA)
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FRANCHISE MANAGEMENT
- Creation and management of franchisees
- One franchisee can handle one or more regions
- One region to handle one or more centers
- Goals and targets management for each franchise/region/centre
- Monitor franchise/centre/region performance with well defined metrics
- Revenue & Profit related
- Academic performance
- Any other custom defined metrics
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MARKETING TOOLKIT
- Campaign management
- Details of the campaign
- Budget
- Response/effectiveness
- Advertisements management
- Track costs and effectiveness
- Bulk SMS management
- Bulk Email management
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COLD CALL MANAGEMENT
- Allocation numbers to counselors to call
- Track follow-up details
- Convert cold-call to enquiry on walk-in
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STUDENT/PARENT/GUARDIAN MODULE
- Student Portal (student/parent can login to check results)
- Announcements Module
- Check outstanding fee dues
- Check status of documents
- Check university application status
- Check the status of Visa processing
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SMART SEARCH MODULE
- Smart algorithm that suggests universities automatically based on
- Student marks
- Student GRE/GMAT/IELTS scores
- Student fee and application deadline criteria
- Student funding requirements
- Student geographical preferences (suggest universities within 15 miles radius of student preferred location)
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VISA GUIDANCE MODULE
- Visa application workflow
- Visa interview date & consulate
- Events and alerts around these dates/times
- Group counseling management
- Personal (Mock) Interview counseling scheduling
- Visa status
- Rejected visa handling
- Pre-Departure Orientation – schedules/batches
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VISITOR MANAGEMENT
- Visitor contact and profile information
- Alerts to Staff for whom the visitor is waiting
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INVOICING
- Create invoice schedule for each student/university combination
- Alerts to Staff for whom the visitor is waiting
- Reminders to invoice the university
- PDF invoice generation
- Invoice linked to Drafts
- Tracking of payments from Universities against invoices
- Auto computation of amounts based on rules for each university
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PHYSICAL STOCK MANAGEMENT
- Shipment tracking Across Franchises/ Centers
- University brochures tracking
- Promotion items tracking
- Alerts to source inventory when stock falls below certain threshold
- Track inventory given to each student
- Supplier/vendors integration
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HRIS
- Employee Records
- Goal setting and performance tracking system
- Timesheet module
- Leave tracking module
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